Internal Rules

These regulations can be viewed by visiting our website www.hotelpaglianza.it in the “Internal Rules” section or will be posted at our offices and common areas. They are considered fully accepted upon reservation with payment of the deposit and/or upon arrival at the facility for guests who do not book in advance.

LIABILITY – INSURANCE

Hotel Paglianza declines all responsibility for theft of money or any other items left unattended in rooms, under umbrellas, or in cars, etc. Hotel Paglianza and its staff are not responsible for theft or loss that may occur inside or outside the facility, nor are they responsible for damages in case of temporary interruptions of gas, electricity, water, or technical failures in the systems, accidents caused by natural elements such as wind, rain, etc., falling trees, branches, or pine cones, or any other vegetation, whether coinciding with atmospheric events or not, or for the presence of any kind of wild animals. They are also not responsible for accidents caused by guests or their equipment or vehicles.

Hotel Paglianza declines all responsibility for any clumsy maneuvers while entering or exiting parking areas and/or internal roads (collisions with plants, branches, poles, or walls, etc.).

Any temporary suspension of services or activities due to technical reasons or force majeure will not, under any circumstances, justify a cancellation of the reservation or termination of the relationship.

Hotel Paglianza reserves the unquestionable right to make any structural and/or organizational changes within its facilities and may, at its sole discretion, access the rooms and adjacent areas entrusted to guests whenever necessary for urgent reasons, maintenance, safety, or inspections.

The use of all sports equipment and participation in organized entertainment activities is at the user’s own risk.

VEHICULAR TRAFFIC

Driving is not allowed inside Hotel Paglianza, except on arrival and departure days for loading/unloading luggage. In these circumstances, vehicles must proceed at walking speed, not exceeding 10 km/h. Cars/motorcycles must then be parked in the designated parking areas.

RESPECT FOR QUIET HOURS

Afternoon quiet hours are from 2:00 PM to 4:00 PM. Nighttime quiet hours are from 11:30 PM to 7:30 AM. During these hours, silence and respect for others’ peace must be observed.

SERVICE HOURS

• Pool, Warm Pool, and Wellness Area: 9:00 AM – 1:00 PM, 4:00 PM – 7:00 PM
• Restaurant:
  • Breakfast: 7:30 AM – 10:00 AM
  • Lunch: 12:30 PM – 2:00 PM
  • Dinner: 7:30 PM – 9:00 PM
• Tamerici Beach Bar: 9:00 AM – 1:00 PM, 3:00 PM – 7:00 PM
• Hall Bar: 9:30 AM – 3:00 PM, 5:00 PM – 12:00 AM
• Evening entertainment ends by 11:30 PM.

MINORS

Minors (under 18 years of age) must be accompanied and will stay with their parents or guardians, who are responsible for ensuring that the rules are followed. Adults are directly responsible for their children’s behavior and must ensure that their liveliness does not disturb other guests. Furthermore, minors must always be supervised when swimming in the sea or pool.

BOATS

For the safety of swimmers and according to the ordinance regulating beach activities, any type of boat (inflatable boats, motorboats, etc.) is not allowed to dock, even temporarily. We suggest using the harbors of Rodi Garganico, Peschici, or Vieste for storage.

SEA SAFETY

We remind guests to respect the laws and the directives of the Coast Guard, regularly displayed at beach entrances. It is forbidden to swim in boat lanes (for canoes, pedal boats, etc.), during rough seas, thunderstorms, at night, or beyond the safety buoys. Guests must follow the instructions of lifeguards at all times.

CLEANLINESS

The cleanliness of common areas and accommodations is a top priority at Hotel Paglianza. Guest cooperation is essential to maintain cleanliness. Please observe the following basic rules:

• It is strictly forbidden to throw litter, cigarette butts, empty bottles/cans, gum, etc. on the ground, beach, or in the sea.
• It is strictly forbidden to damage plants or equipment, pour boiling or other liquids into drains or onto roads. Failure to comply with these rules may result in the guest’s removal from the facility.

WASTE SEPARATION

Hotel Paglianza pays special attention to waste separation, and guest cooperation is essential in this matter.

LOST ITEMS – SAFEKEEPING OF VALUABLES

Hotel Paglianza is not responsible for losses, thefts, damages, and/or missing items caused by any event. In the event that various lost items are found, either on the beach or inside the facilities, guests are asked to hand them to the reception office.

REGULATIONS FOR GUESTS WITH DOGS

Pets and small/medium-sized dogs are allowed at Hotel Paglianza.
Where allowed, only one animal per room is permitted. Access to common areas such as the restaurant, pool, and entertainment areas is not allowed. Access to the beach is allowed only in the last row (supplements may apply).

Dogs must always be kept on a leash, no longer than 1.5 meters, and a suitable muzzle must be available for use when necessary or upon staff request.
Guests must provide their own bags and scoops for cleaning up after their dogs.
It is advisable not to leave dogs unattended in the room. A family member should always be present or walking them.
Dogs must not disturb other guests.
Owners must ensure full compliance with hygiene and health regulations during their dog’s stay in the facility.
Any damage caused to third parties or the facility’s equipment by dogs is the complete responsibility of the owners.
Hotel Paglianza reserves the right to immediately remove guests who do not comply with these rules.

Updated on: 31/10/2024